What to Consider When Deciding Between In-House NOC and Outsourced NOC?
As a Managed Service Provider (MSP) who excels in providing NOC services to IT companies, ensuring their business operates smoothly, you may reach a point where taking some strategic decisions becomes important. One such is to choose whether you need to outsource NOC support or manage it in-house. The discussion and decision generally come in when you need to expand, optimize, or increase NOC services. It can also be influenced by the way your current team operates or whether they have more valuable tasks to cater to. It is a big decision and can significantly benefit your business. However, there are a few factors to consider when making a choice. Thus, this blog. Operational Maturity and Expertise Building and maintaining an in-house team of NOC specialists demands a lot of time, effort, and money. There is a high probability that the team might have other high-priority tasks to attend to, increasing the gap between your services and the client’s expectations. Moreover, reaching a c